Impact of Communicating With Doctors Via Social Media on Consumers' E-Health Literacy and Healthy Behaviors in China

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归属学者:

贺知菲

作者:

Wu, Tailai ; He, Zhifei2 ; Zhang, Donglan

摘要:

This study investigated the relationship between consumers' communication with doctors and their e-Health literacy and healthy behaviors based on the theory of reasoned action. Five communication activities were identified: following doctors' social media accounts, reading doctors' posts, responding to doctors' posts, favoring (clicking "like" of) doctors' posts, and recommending doctors to other patients. E-Health literacy and healthy behaviors were measured based on instruments used in previous literature. Survey method was used to collect data and a hierarchical regression analysis was used to analyze the relationship between communication activities and consumers' e-Health literacy and healthy behaviors. We found that following doctors' accounts (r = 0.127, P < .001), responding to doctors' posts (r = 0.141, P < .001) and recommending doctors to others (r = 0.133, P < .001) were significantly associated with e-Health literacy, while following doctors' accounts (r = 0.091, P < .001), responding to doctors' post (r = 0.072, P < .01), favoring doctors' posts (r = 0.129, P < .001), and recommending doctors to others (r = 0.220, P < .001) were significantly associated with healthy behaviors. Our study demonstrated that the social network communication between doctors and consumers could be cost-effective in improving intermediary consumers' health outcomes. To be specific, following doctors' posts, responding to doctors' posts, favoring doctors' posts, and recommending doctors to others were positively associated with consumers' e-Health literacy and healthy behaviors. The results suggested that leveraging information technology could be an important tool to health policymakers and health providers in order to improve outcomes.

语种:

英文

出版日期:

2020-11

学科:

公共管理

提交日期

2020-12-31

引用参考

Wu, Tailai; He, Zhifei; Zhang, Donglan. Impact of Communicating With Doctors Via Social Media on Consumers' E-Health Literacy and Healthy Behaviors in China[J]. INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING,2020():.

  • dc.title
  • Impact of Communicating With Doctors Via Social Media on Consumers' E-Health Literacy and Healthy Behaviors in China
  • dc.contributor.author
  • Wu, Tailai; He, Zhifei; Zhang, Donglan
  • dc.contributor.affiliation
  • Huazhong Univ Sci & Technol, Wuhan, Hubei, Peoples R China;Southwest Univ Polit Sci & Law, Chongqing, Peoples R China;Univ Georgia, Athens, GA 30602 USA
  • dc.contributor.corresponding
  • He, ZF (corresponding author), Southwest Univ Polit Sci & Law, Sch Polit & Publ Adm, 301 Baosheng Rd, Chongqing 401120, Peoples R China.
  • dc.publisher
  • INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING
  • dc.identifier.year
  • 2020
  • dc.identifier.volume
  • 57
  • dc.date.issued
  • 2020-11
  • dc.language.iso
  • 英文
  • dc.description.abstract
  • This study investigated the relationship between consumers' communication with doctors and their e-Health literacy and healthy behaviors based on the theory of reasoned action. Five communication activities were identified: following doctors' social media accounts, reading doctors' posts, responding to doctors' posts, favoring (clicking "like" of) doctors' posts, and recommending doctors to other patients. E-Health literacy and healthy behaviors were measured based on instruments used in previous literature. Survey method was used to collect data and a hierarchical regression analysis was used to analyze the relationship between communication activities and consumers' e-Health literacy and healthy behaviors. We found that following doctors' accounts (r = 0.127, P < .001), responding to doctors' posts (r = 0.141, P < .001) and recommending doctors to others (r = 0.133, P < .001) were significantly associated with e-Health literacy, while following doctors' accounts (r = 0.091, P < .001), responding to doctors' post (r = 0.072, P < .01), favoring doctors' posts (r = 0.129, P < .001), and recommending doctors to others (r = 0.220, P < .001) were significantly associated with healthy behaviors. Our study demonstrated that the social network communication between doctors and consumers could be cost-effective in improving intermediary consumers' health outcomes. To be specific, following doctors' posts, responding to doctors' posts, favoring doctors' posts, and recommending doctors to others were positively associated with consumers' e-Health literacy and healthy behaviors. The results suggested that leveraging information technology could be an important tool to health policymakers and health providers in order to improve outcomes.
  • dc.description.sponsorshipPCode
  • 71801100;2019QNGL33;2019XZQN-30
  • dc.description.sponsorship
  • National Natural Science Foundation of ChinaNational Natural Science Foundation of China (NSFC) [71801100]; Fundamental Research Funds for the Central UniversitiesFundamental Research Funds for the Central Universities [2018KFYYXJJ063, 2019kfyXJJS172]; Chongqing Social Science Planning Project [2019QNGL33]; 2019 Southwest University of Political Science and Law Project [2019XZQN-30]; School of Medicine and Health Management, Tongji Medical College, Huazhong University of Science and Technology; Southwest University of Political Science Law; University of Georgia
  • dc.identifier.issn
  • 0046-9580
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